Privacy Policy

Last updated: January 29, 2026

This Privacy Policy describes how Sociomator, a brand of Soflution ("we", "our"), collects, uses and shares your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

Information You Provide

Account information: When you create an account, we collect your email address, name and password.
Social media accounts: When you connect social media accounts, we receive access tokens that allow us to post on your behalf. We do not store your social media passwords.
Content: Photos, videos, captions and other content you upload to schedule or publish.
Payment information: If you subscribe to a paid plan, payment is processed by our third-party payment processor. We do not store your payment details.

Automatically Collected Information

Device information: Device type, operating system, unique identifiers.
Usage data: Features you use, actions you take, time spent in the application.
Analytics: Aggregated data on application performance and user behavior.

2. How We Use Your Information

We use the collected information to:

Provide, maintain and improve the Service
Schedule and publish your content on connected social media platforms
Process transactions and send related information
Send technical notices, updates and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, investigate and prevent fraudulent or unauthorized activity

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Social media platforms: To publish content on your behalf when you authorize us
Service providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL) and at rest
Secure authentication via OAuth 2.0 for social media connections
Regular security assessments and monitoring
Access controls limiting employee access to personal data

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. After account deletion, we will delete your data within 30 days, unless retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Objection: Object to certain processing of your data
Withdrawal: Withdraw your consent at any time

To exercise these rights, contact us via our contact form.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

9. Third-Party Services

The Service integrates with third-party social media platforms (Instagram, TikTok, Facebook, Twitter/X, LinkedIn). Your use of these platforms is governed by their respective privacy policies. We encourage you to review the privacy practices of any third-party service you connect.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Via our contact form
Email: [email protected]